Bilingual Customer Care Representative

Adecco is assisting a local client recruiting for Bilingual Customer Care Representative jobs in Oklahoma City, OK for a temp to hire opportunity. Bilingual Customer Care Representative jobs require candidates to navigate through multiple computer applications with speed and accuracy, work with customers to resolve inquiries, provide troubleshooting assistance to customers. Must be able to accept and implement coaching feedback to achieve individual and team performance goals, maintain a high level of world class customer service/professionalism to a wide range of customers, and recommend products that best suit the customer. within a call center environment. If you meet the qualifications listed below – Apply Now!

Responsibilities for Bilingual Customer Care Representative jobs include but are not limited to:

    • Responds to customer phone inquiries in a prompt, courteous and concise manner
    • Provides callers with unbiased information to assist customers with application and eligibility requirements
    • Accesses, reads, and interprets customer and provider data elements within customer’s application
    • Accurately performs all data entry functions to reflect customer activity/transactions; Answers customer questions and assists in problem resolution
    • Assists customers in the enrollment process; Documents all customer encounters in clear and concise logs.

Candidates must meet the following requirements to be considered for Bilingual Customer Care Representative jobs:
 
    • Background in health care, human services, or customer service
    • Experience in data entry and call centers
    • Experience working with culturally and linguistically diverse populations in a courteous and effective manner
    • Excellent organizational, interpersonal, written, and verbal communication skills
    • Ability to perform comfortably in a fast-paced, deadline-oriented work environment
    • Ability to successfully execute many complex tasks simultaneously.
    • Must be able to type 30WPM
    • Must be fluent in English and Spanish



What's in this for you?
  • Pay rates starting at $11.79/hr!
  • Weekly Pay – you receive a paycheck every week
  • Comprehensive benefits after 1 week – medical, dental, vision, options available
  • Generous Bonus Incentives offered for referrals! For more information, ask a recruiter today!

We have openings on 1st shift: Monday-Friday 8:00am-5:00pm

Click on “Apply Now” to be considered for this Bilingual Customer Care Representative job at a local client in Oklahoma City, OK!

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

The Company will consider for employment qualified applicants with arrest and conviction records.
 

  • Apply with Adecco

Reference number US_EN_99_021877_472003