Bilingual - Customer Service - Banking

  • Location
    Oklahoma City, Oklahoma
  • Job type
    Contract/Temp to Hire
  • Salary
    $ 12 - $ 14 / Hour
  • Category
    Accounting & Finance - Accountant - General

Pay - $12-$14 DOE

Adecco is assisting one of the most successful home mortgage servicers in the country to fill a Bilingual Customer Service Associate and other similar openings. They are looking for energetic individuals with excellent communication skills who enjoy helping others in a team-oriented call center environment. As a Bilingual Customer Care Associate, you will be responsible for answering inbound calls and making outbound calls to assist customers who have applied for a mortgage assistance program to ensure they understand the steps necessary to successfully complete the application process. You will also assist customers in making their payments

Shifts Available:
* Standard work schedule from 8AM-5PM, Monday through Friday and one Saturday per month 9AM-1PM
* Standard work schedule from 10AM-7PM, Monday through Friday and one Saturday per month 9AM-1PM earning an additional $1.00 per hour

* Must be fluent in both Spanish and English
* Extensive classroom-style and on-the job training programs in home mortgage and communications
* Friendly business casual atmosphere

Must enjoy helping others by phone, be detail-oriented, adapt well to change, able to multi-task, and have experience using a personal computer. Competitive individuals with strong and assertive communication skills who are dependable typically succeed in this position. Candidates with previous customer service, call center, and/or loan counseling experience are strongly encouraged to apply.

Candidates must meet the following requirements for consideration:

* Must be fluent in both Spanish and English
* 1-3 years Banking experience
* Must be able to pass a Credit Check
* Strong Microsoft Office Skills with an emphasis on Excel
* Strong attention to detail
* Ability to multitask and adjust speed to meet deadlines
* Must be flexible as hours may be adjusted for work flow including some weekends
* Ability to successfully work in a team environment
* Good communication skills

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.

Click on Apply Now to be considered for this position in Oklahoma City or any related opportunities with Adecco!

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Reference number US_EN_1_021877_11941468