BiLingual Customer Service Representative

  • Location
    Lexington, North Carolina
  • Job type
    Direct Hire
  • Salary
    $ 11 - $ 12 / Hour
  • Category
    Call Center & Customer Service - Customer Service

Adecco is recruiting for qualified bilingual customer service representatives in Lexington, NC.

Responsibilities:
�Answers incoming calls, emails and other communications from customers
�Take customer orders, answer inquiries and questions, handles complaints, trouble shoot problems and provides information.
�Handles customer inquiries & takes their orders via phone, email, mail and chat
�Researches, enters and updates required information using available resources
�Manages and resolves customer complaints, identifies and escalates priority issues
�Provides customers with accurate product and service information, follows up when needed.
�Manages a portfolio of assigned customer accounts, acting as the main contact for assigned
Makes outbound calls as assigned

Work hours: 11am-7pm Must be able to train 8am-5pm
Pay Rate: $12 per hour

Adecco is recruiting for qualified bilingual customer service representatives in Lexington, NC.

Responsibilities:
�Answers incoming calls, emails and other communications from customers
�Take customer orders, answer inquiries and questions, handles complaints, trouble shoot problems and provides information.
�Handles customer inquiries & takes their orders via phone, email, mail and chat
�Researches, enters and updates required information using available resources
�Manages and resolves customer complaints, identifies and escalates priority issues
�Provides customers with accurate product and service information, follows up when needed.
�Manages a portfolio of assigned customer accounts, acting as the main contact for assigned
Makes outbound calls as assigned

Work hours: 11am-7pm Must be able to train 8am-5pm
Pay Rate: $12 per hour

  • Apply with Adecco

Reference number US_EN_1_027934_11879311