Bilingual Customer Service Representative

Adecco is currently assisting a local client in their search to fill a Bilingual Customer Service Representative job in Phoenix, AZ 85034 paying 17.00+/HR. Apply now if you meet the qualifications listed below!
Type:                      Fulltime (40 hours / week) contract
Pay:                        $17.00+/HR
Duration:               4 months
Shift:                      Need to be flexible including nights/weekends
Responsibilities for this Bilingual Customer Service Representative job include, but are not limited to:
Client service representatives (CSRs) go beyond processing simple account transactions - youll listen to client needs and advise on products and services to support our clients through life events and moments that matter. Anticipate and resolve client concerns with the goal of exceeding each clients expectations, no matter how large or small the request. CSRs work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks. Being there for our clients is our number one priority. In order to do that, we need our employees to adhere to schedules that ensure our clients have every opportunity to connect with a client service professional in their moments that matter.
Qualifications for this Bilingual Customer Service Representative job:
  • MUST be bilingual in Spanish
  • Minimum 1-2 year of contact center or equivalent customer service experience
  • Fully understands how life events can impact a clients financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions
  • Has a commitment to excellent attendance and proven reliability and can work the agreed upon schedule
  • Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays
  • Has at least an intermediate level of proficiency with computers and current technology
You'll be better prepared if you have (desired skills and qualifications)
  • 1+ year of experience in the banking/financial industry
  • 1+ year of experience working in a client service call center
Why work for Adecco?
  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Excellent medical, dental, and vision benefits
IMPORTANT: This Bilingual Customer Service Representative job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your current resume.
The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
Adecco will consider qualified applicants with arrest and conviction records for employment

  • Apply with Adecco

Reference number US_EN_99_022862_1202622