Bilingual Customer Service Reps

New
  • Location
    San Antonio , Texas
  • Salary
    $18.81/Hour
  • Job type
    Contract/Temporary

Customer Service Representative - Bilingual

Adecco
New Braunfels, TX

Adecco Staffing is currently seeking 200+ Bi-lingual Call Center Customer Service Representatives for one of our clients in San Antonio, TX.

This assignment will last anywhere from 6 to 9 months long. Adecco pays our employees on a weekly basis via direct deposit or pay card.

Shifts available: 1st & 2nd Hourly Rate: $14.40 + $4.41= $18.70 Associates will be paid their regular hourly rates plus an additional $4.41 per hour on their first 40 regular hours worked each week. If you work overtime, ($4.41) drops off and you are just paid time and a half on the regular hourly rate.

Job Summary: This position provides customer service in a contact center to support the Hurricane Relief Effort. Essential

Job Duties: Navigate to the appropriate pre-scripted responses which CSR must read verbatim to provide basic general and claims-specific information Utilize standard technology such as telephone, email, and web browser to complete work tasks Complete basic call-related input in computer terminal to phone inquiries such as clicking buttons to confirm answers assist callers Refer escalated calls as needed to supervisor Required Education: High School Diploma or GED required

Required Experience: At least six (6) months of customer service/secretarial/telemarketing experience required Ability to type a minimum of 20 WPM (words per minute) Ability to comply with moderate computer usage Ability to work nights and weekends, as well as overtime and/or holidays as needed Experience with and/or ability to use call center telephone equipment Call center experience preferred, but not required Other Requirements: Must be at least 18 years of age Must be a US citizens per federal contractual or a Naturalized Citizen. Ability to speak and read English AND Spanish clearly, professionally, and fluently Must be able to pass a Federal background check and undergo fingerprinting. Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Please call our office 830-627-2342.

Must be fluent in Spanish, and have the ability to speak, read and write.

  • Apply with Adecco

Reference number US_EN_1_117841_11701955