Bilingual Customer Support Agent

Adecco is seeking Bilingual Customer Support Agent at a local client in Oklahoma City, OK for a temp to hire opportunity. These are entry level opportunities. Training will be provided, and no previous experience is necessary. Apply now for instant consideration!

Responsibilities for Bilingual Customer Support Agent jobs include:

  • Responds to customer phone inquiries in a prompt, courteous and concise manner
  • Provides callers with unbiased information to assist customers with application and eligibility requirements
  • Accesses, reads, and interprets customer and provider data elements within customer’s application
  • Accurately performs all data entry functions to reflect customer activity/transactions; Answers customer questions and assists in problem resolution
  • Assists customers in the enrollment process; Documents all customer encounters in clear and concise logs.

Preferred Qualifications:
  • Background in health care, human services, or customer service
  • Experience in data entry and call centers
  • Experience working with culturally and linguistically diverse populations in a courteous and effective manner
  • Excellent organizational, interpersonal, written, and verbal communication skills
  • Ability to perform comfortably in a fast-paced, deadline-oriented work environment
  • Ability to successfully execute many complex tasks simultaneously.
  • Must be able to type 30WPM
  • Must be fluent in English and Spanish

The starting pay rate for Bilingual Customer Support Agent jobs is $11.79/hr.
We have openings on 1st shift: Monday-Friday 8:00am-5:00pm
For instant consideration for this Customer Support Agent job in Oklahoma City, OK, click on Apply Now!

Equal Opportunity Employer/Veterans/Disabled
The Company will consider for employment qualified applicants with arrest and conviction records.
 

  • Apply with Adecco

Reference number US_EN_99_021877_1243303