Bilingual Customer Support Associate

Partnerships between Adecco and a local client always give great benefits! While working as a Bilingual Customer Support Associate for Adecco at a local client, you will earn $11.79/hr and receive a weekly pay check. Bilingual Customer Support Associate at a local client are short-term opportunities that will allow you to enhance your career while gaining valuable call center experience.
As a Bilingual Customer Support Associate at a local client you will navigate through multiple computer applications with speed and accuracy, work with customers to resolve inquiries, provide troubleshooting assistance to customers. Must be able to accept and implement coaching feedback in order to achieve individual and team performance goals, maintain a high level of world class customer service/professionalism to a wide range of customers, and recommend products that best suit the customer.

Primary responsibilities include:

    • Responds to customer phone inquiries in a prompt, courteous and concise manner
    • Provides callers with unbiased information to assist customers with application and eligibility requirements
    • Accesses, reads, and interprets customer and provider data elements within customer’s application
    • Accurately performs all data entry functions to reflect customer activity/transactions; Answers customer questions and assists in problem resolution
    • Assists customers in the enrollment process; Documents all customer encounters in clear and concise logs.

Bilingual Customer Support Associate jobs are entry level positions. Training is provided, and no previous experience is necessary. This is an excellent opportunity to earn $11.79/hr while gaining valuable experience that you can add to your resume.

Qualifications for Bilingual Customer Support Associate include
    • Background in health care, human services, or customer service
    • Experience in data entry and call centers
    • Experience working with culturally and linguistically diverse populations in a courteous and effective manner
    • Excellent organizational, interpersonal, written, and verbal communication skills
    • Ability to perform comfortably in a fast-paced, deadline-oriented work environment
    • Ability to successfully execute many complex tasks simultaneously.
    • Must be able to type 30WPM
    • Must be fluent in English and Spanish

We have openings on 1st shift: Monday-Friday 8:00am-5:00pm

For instant consideration for this Bilingual Customer Support Associate job in Oklahoma City, OK, click on Apply Now!

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

The Company will consider for employment qualified applicants with arrest and conviction records.

  • Apply with Adecco

Reference number US_EN_99_021877_477688