Bilingual English/Spanish Call Center Agents

  • Location
    Tampa, Florida
  • Job type
    Contract/Temp to Hire

Responsibilities for this Bilingual English/Spanish Customer Service Representative job include: - Interact with customers via telephone to provide information - Process transactions and reply to inquiries about services - Use computer system to track, gather information, and/or troubleshoot customer issues - Record customer interactions, details of inquiries, complaints, or comments, as well as actions taken - Maintain the highest level of customer service - Refer unresolved customer issues to designated leadership for resolution Qualifications: - Must have a High School Diploma or GED -  Must be able to read/write/speak English/Spanish fluently - 6 months previous customer service experience - Must be computer literate - Excellent verbal and written communication skills - Ability to make good decisions and resolve issues in a clear and calm matter

  • Apply with Adecco

Reference number US_EN_99_026434_11846037