Bilingual Enrollment Center Specialist

What is an Enrollment Center Specialist?  
 
An Enrollment Center Specialist is a client-focused position responsible for leveraging technology to provide: preliminary screenings and assessments, application assistance and renewal guidance, extensive follow-up to ensure clients receive services, community outreach for education and application enrollment, and problem solving and referral assistance over the phone for clients with complicated needs.  A successful Enrollment Center Specialist knows the importance of empathy, advocacy, cultural competency and follow-up assistance to help clients access the services needed to build and sustain healthy lives.  This position requires a creative intellectual with critical thinking skills and a desire to help those in need. Must be bilingual in Vietnamese/English, Tagalog/English or Cantonese/English.
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Reference number US_EN_99_020641_472346