Bilingual Fraud Analyst

Adecco is currently assisting a large client in their search for a

Bilingual Fraud Analyst

Apply now if you meet the qualifications listed below!

 
Responsibilities, Qualifications, & Details:                         
Job Title:             Bilingual Fraud Analyst
Location:             Phoenix, AZ 85034
Pay Rate:             $21.60/hr.
Duration:             1 year - Starting 10/22/2018
Hours                   3:30 pm – 12am PHX Time, Tuesday – Saturday (Training: 10am -6:30pm (Monday-Friday)

The Bilingual Fraud Analyst will receives incoming calls and assists customers with questions or issues regarding potential fraud activity. 
Responsibilities include but are not limited to: initiating claims using multiple systems and tools, providing first call resolution on inquiries, and may assist the customer in resolving disputes directly with the merchant. May debit or credit customer's accounts as appropriate. May research and resolve other general customer account inquiries as appropriate and/or escalate issues on the customer's behalf while providing world class customer service.
 
MUST have 2 years of call center experience
MUST speak, read and write in English and Spanish fluently 
• Strong phone contact handling skills and active listening 
• Customer orientation and ability to adapt/respond to different types of characters 
• Excellent communication and presentation skills
 
 
How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.
 
IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume.
 
If you have any questions surrounding the application process, please feel free to reach out to: Jenifer Robinson at Jenifer.robinson@adeccona.com
 
 
The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.
 
Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_99_022862_11995443