Bilingual Fraud Analyst

Adecco is currently assisting a local client in their search to fill a Bilingual Fraud Analyst job in Tampa, FL! Apply now if you meet the qualifications listed below!

 

Type:                      Fulltime (40 hours / week) contract

Length:                  12+ months

Pay:                        20.00 / HR

Shift/Hours:          Sun-Thurs 3:30pm-12am

 

 

Responsibilities for this Bilingual Fraud Analyst job include, but are not limited to:

  • Working in a professional, fast-paced environment that requires accuracy, multi-tasking, and clearly communicating resolutions in an efficient manner
  • Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time
  • Understanding how clients engage with us via technology (online and mobile), financial center and contact center and make sure they’re aware of all we can do to make their financial lives better
  • Navigating multiple computer applications while interacting with the client
  • Listening to, understanding and providing solutions for our clients’ needs
  • Ongoing professional development to deepen your skills and optimize your expertise as the industry evolves and changes
  • An opportunity to learn in detail about the consumer business setting an important foundation for a career
  • Resources and dedicated support to help you reach your full potential throughout your career
  • Progressive workplace practices and initiatives that promote inclusion

 

Qualifications for this Bilingual Fraud Analyst job:

  • MUST be Bilingual (Spanish/English)
  • Has 1+ year of customer service experience, including experience handling difficult client situations
  • Has the ability to engage with clients - begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport, and handle objections
  • Proven history of dependability
  • Proficient with computers
  • Ability to navigate multiple computer systems while interacting with the customer
  • Communicates effectively and confidently with all clients to make their financial lives better
  • Ability to think critically and use good, sound judgment in decision making
  • Self-motivated and goal-oriented

 

Why work for Adecco?

  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Excellent medical, dental, and vision benefits

 

IMPORTANT: This Bilingual Fraud Analyst job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume.

 

The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Adecco will consider qualified applicants with arrest and conviction records for employment

  • Apply with Adecco

Reference number US_EN_99_022862_1245570