Bilingual Spanish Claims Specialist

  • Location
    Tampa, Florida
  • Job type
  • Category
    Accounting & Finance - Claims / Adjuster

Adecco, a division of the world leader in the recruitment of office and finance professionals is currently recruiting for an Bilingual Claims Representative in Tampa, FL. This opportunity is working with one of our premier clients.

Apply now if you meet the qualifications listed below!

Position Details:
Position: Bilingual Spanish Claims Specialist
Location: Tampa, FL

Receives high volume of incoming calls and assists customers with filing fraud and non-fraud claims. Assists with questions or issues regarding potential claims related activity. Considered a subject matter expert on multiple claims types and makes complex decisions based on judgment and research. Follows established and uses multiple systems and tools. May receive calls from internal employees who need support to resolve complex call types or require an answer to a procedural, process, or situational questions though multiple channels. May need to provide decisions regarding credit or debits to customer’s accounts. Works within a team environment. Associate is expected to meet or exceed department level benchmarks for productivity and quality. May provide support and training to other analysts within the department.

Required Skills:
• Minimum two years of customer service experience in a call center environment
• Customer centric approach to problem resolution
• Problem resolution
• Adapts well to an ever-changing environment
• Knowledge of PC functions in a Windows-based environment
• Excellent written and oral communication skills
• Works well independently
• Strong ownership skills

Specific Desired Skills:
• Claims experience

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For additional questions about this position, please contact Viorelia Catan at

Adecco offers a competitive benefit package.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Important information: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume.

  • Apply with Adecco

Reference number US_EN_2_022862_400366