Billing Clerk IV

  • Location
    De Pere , Wisconsin
  • Category
    Accounting & Finance - Billing
  • Job type
    Contract/Temporary

POSITION: Billing Clerk IV
LOCATION: DePere, WI
DURATION: 6 months
PAY: $20/hour

Responsibilities
• Execute day-to-day workflow using current retail gas systems. Review, analyze and resolve open work queues to enable accurate and timely service for customers.
• Process gas deals that come in from sales team and ensure details are accurate
• Provide customer level support by researching and responding to customer inquiries received from various internal groups.
• Record various customer transactions
• Identify data discrepancies and take necessary actions to resolve, including working with other functional groups as needed.
• Ensure that all Sarbanes-Oxley (“SOX”) Key Controls and other company policies are followed.
Review and comprehend market rule changes and ensure system processes are following current market requirements.
• Review and communicate issues to teammates and management with emphasis on customer information and system improvement opportunities.
• Time sensitive, detail oriented analysis of customer payments through multiple systems and processes
Qualifications/Requirements
• Bachelor’s degree or equivalent combination of work experience and/or education
• Intermediate to Advanced skills with Microsoft Office Applications (Word, Excel and PowerPoint skills required and Access skills strongly preferred).
• Ability to communicate effectively and professionally, with internal and external parties is required.
• Solid analytical and problem-solving skills.
• Customer service orientation, serving internal and external clients.
• Excellent attention to detail.
• Capable of working independently and taking ownership of responsibilities.
• Strong organizational and time management skills - ability to organize and prioritize a fast-paced, heavy workload.
• Ability to adapt to changing markets, systems, and processes.
• Retail energy experience a plus.

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to: Ashley Williams at Ashley.c.williams@adeccona.com

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

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Reference number US_EN_2_022862_398116