Billing Specialist

New

Adecco Staffing is assisting a local client in Bonita Springs, FL with filling a Billing Specialist role. The position is a temp to hire opportunity for the right candidate. 

The Billing Specialist is responsible for providing customer service and billing needs to accounts that require more specialized attention from time of billing until the receivable is paid. This position reports to the Billing and Collection Supervisor, Finance Shared Services and ensures that Special Billing Account Customers receive accurate billed invoices in a timely manner. This position requires excellent customer service skills and attention to detail to ensure contract compliance and help promote long-term business relationships with our customers and Internal Business Partners. Effective Communication skills and the ability to discern accounts with cash flow issues are critical in obtaining account resolutions and to minimize revenue exposure. Billing and Collection procedures have been developed to provide a systematic way of managing accounts while also retaining our customer’s loyalty and driving successful business results.

Responsibilities

  • Ensures timely and accuracy billing of customer accounts to include National Account (NARP) invoices to ensure contract compliance.
  • Proactively initiate customer contacts, provide invoice copies, update POs, documentation and other activities required to ensure payment on past due invoices.
  • Process billing adjustments and customer discrepancies with a sense of urgency.
  • Take proactive measures to address and bring material changes to department heads regarding financial position of customers.
  • Maintain relationships with Internal and External customers to drive efficiencies in processes.
  • Assist in projects, process improvements, and other collection related tasks as identified by management.
     

Professional Experience
 

  • Two Years work experience utilizing business math and decision making skills
  • Prior customer billing related experience.
  • One year Credit and Collection experience.
     

Skills/Competencies
 

  • 10 key by touch and type minimum 45 wpm
  • Proficient Microsoft Excel and Word
  • Professional Telephone Etiquette
  • Strong sense of Urgency and Customer Focus
  • Skilled  in both Verbal and Written Communication
  • Interpersonal/People Skills’, for working with Colleagues and Customers
  • Organizational and Time Management Skills
  • Ability to work with minimal supervision and think logically & constructively
  • Creative Problem Solver
Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_99_020494_520526