BP - Business Analyst I

  • Location
    Minnetonka, Minnesota
  • Job type
  • Category
    Call Center & Customer Service - Customer Service

Adecco is currently assisting a local client in their search to fill several Business Analyst I positions, in Minnetonka, MN! This is a long term opportunity for the right person. If you would like to pursue a great opportunity and enjoy working for a fast paced company, then Apply Now if you meet the qualifications listed below!

this position, you will play a key role in supporting sales by handling the Agent On-Boarding processes for all new and renewing agents selling Medicare Solutions products. This includes processing license applications and supporting documentation through to completion. In addition, you will provide exceptional customer service to all internal staff and external customers. In this role, you will be a new team member who has the basics of knowledge and expertise related to process, information, and procedures. You will learn the licensing analyst role by completing basic tasks, but may be called upon to be responsible for some level of intermediate processing in addition to business as usual assignments.

One week of classroom and on the job training. Hours for training will be 8:30-5. After training shifts can start as early as 7AM to as late as 9AM ending at 3:30-5:30 depending on when they start.

-Work with agents and accounts to process their licensing, appointment, and credentials for Medicare products.
-Ensure that all contract, paperwork, credentials and other necessary documents are in good order and compliant for completion of agent on-boarding.
-Perform analysis of submitted material for completeness and accuracy, analyzing credentials and documentation for appointment with company.
- Ensure cases adhere to all policies and procedures, in addition to federal and state laws and regulations.
- Identify risk or issues and assess/implement alternate solutions.
- Production desk processing of licensing, appointing and contracting work.
- Monitors the day-today activity on assigned accounts to keep agent and other stakeholders informed of relevant information or lack thereof.
- Responsible for analyzing, processing, and completing cases 30-40 cases per day.
- Perform other related duties as required to achieve the goals and objectives of the company and department.

- Success driven individual who has demonstrated 1+ years of success in production or analyst role.
- Background of working in multiple computer or web applications complete work or assignments
- Strong technical and analytical skills.
- Ability to manage details and execute effective follow-through
- Ability to analyze and process according to procedures/compliance laws.
- Experience in a team environment
- Excellent verbal and written communication skills.
- Organizational skills and ability to multi-task
- Hard work, honesty, integrity and unwavering business ethics
- Ability to handle and maintain confidentiality of company-sensitive data
- College degree preferred or equivalent experience

Preferred Qualifications:
- Knowledge of insurance industry, compliance, licensing or claims experience
- Good knowledge of Microsoft Office applications (Word, Excel, Powerpoint and Outlook. )

Dress code: Business casual as defined by department.

Adecco provides one of the most comprehensive benefits packages in the industry to contract employees.

Candidates interested in this Opportunity should apply IMMEDIATELY. DO NOT DELAY. Please click on the “Apply Now” button to fill out your application. If you have any questions, you can contact Leonor Reyes at Leonor.Reyes@adeccona.com

This position is being recruited for by Adecco’s Service Delivery Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above, however your resume must be received via the “apply now” button included within to be considered.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_286200_404918