Business Support Coordinator

Adecco has a client that is looking to fill two exciting roles in Austin, TX! 

This position is work from home, but will eventually rotate back in to an office setting.

Pay is $16.50/hr M-F, 10am-7pm.

The openings are for a non-technical, entry level positions in a dynamic business to business (B2B) environment that will provide prompt, accurate and professional sales support to our customers across North, Central and South America.

The ideal candidate will successfully complete the initial training course, retain the information taught in a complete fashion, demonstrate organization skills with follow-up techniques and be willing to ask questions when unsure of things.  After training, you will be incorporated into a team focused with providing post-sales support, which consists of less than 10 people. Individual call volume averages 5-10 calls per day and the shared team email volume varies from 50-100 per day. You will work closely with field engineers, district managers, sales, logistics, accounting and our external customers.

With this position, the ideal candidate should possess or exhibit the following:

  • Minimum 3-5 years of customer support experience (business to business is helpful)
  • Intermediate experience with MS Office to include Outlook, Teams, Excel and Word
  • Basic computing skills, with knowledge of:
  • Computing hardware
  • Internet browsers
  • Web conferencing tools
  • Great verbal and written communication skills
  • Excellent organizational and follow-up skills
  • Be detail oriented and able to multi-task
  • Be a self-starter with problem solving and decision making
  • Works well within a team and independently
  • +This is not a micro-managed team environment however each team member must meet or exceed quality, performance and punctuality standards that are defined and monitored by management.

    ++Previous employment experience working with monthly, quarterly and annual objectives, knowledge of Oracle or other ERP systems with quotations and purchase orders will prove to be beneficial.

     



    Equal Opportunity Employer/Veterans/Disabled

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    Reference number US_EN_99_027673_1625490