CA/CSR/KM-E6EC7F

  • Location
    San Jose, California
  • Job type
    Contract/Temp to Hire
  • Category
    Call Center & Customer Service - Customer Service

                                                                ON SITE CSR

 

Adecco is currently assisting a local client in their search to fill a On Site CSR job in San Jose, CA.  This is a temporary to Perm opportunity. As a On Site CSR .  Apply Now if you meet the qualifications listed below!

 

Position Summary:

Provides service to customer by quoting material that meets customer specifications, cost and time requirements.  Fills orders for non-stock material to meet customer needs.

 

Essential Duties and Responsibilities: (Include the following.  Other duties may be assigned)

                General:

  • Plays an integral part of our drive for flawless execution, culture, and company values.
  • Quotes material to meet customer needs.
  • Keys data from order into mainframe system.
  • Places purchase orders to suppliers to meet commitments to customer.
  • Facilitates technical assistance as required.
  • Expedites orders to meet delivery commitments.
  • Reduce Late Lines percentage
  • Identifies and documents cost savings
  • Assist in root cause analysis as required.
  • Works with the internal and external customers to secure customer satisfaction.
  • Provides Operations Manager with required Customer KPI’s measurement data
  • Works returns, invoice issues and non-conformance analysis as required.
  • Maintain Standard Operating Procedures in compliance with HNA and customer quality requirements.
  • Ensure facilities are kept neat, clean, and professional at all times by living our 5S culture.
  • Create and foster a team environment.  Must be able to work as a part of a larger team.

 

Qualifications:

        Education and/or Experience: 

  • On year certificate from college or technical school and three to six months related experience and/or training; or equivalent combination of education and experience. 
  • Excellent Communication/People Skills
  • Detail Oriented
  • Analytical
  • Results Oriented
  • Ability to Adapt Quickly and Successfully to Changing Environments
  • Moderate PC Skills
  • Customer Focused
  • Responsive

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.

 

Click on Apply Now to be considered for this (insert title) job in (insert location) or you can visit our website www.adeccousa.com to search for other opportunities that are currently available.

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

 



  • Apply with Adecco

Reference number US_EN_99_028082_11839955