Call Center 1140

Adecco is assisting a local client recruiting for Call Center Representative jobs in Eden Prairie, MN. These Call Center Representative jobs are a 6-month temp opportunity!

Call Center Representative jobs require candidates be the bridge to our consumers achieving high levels service tied to UES/ NPS scoring within an office environment. If you meet the qualifications listed below – Apply Now!

Responsibilities for Call Center Representative jobs include but are not limited to:

  • Answer in-coming calls from the provider inquiry line and the fraud hotline
  • Incoming calls can be from members and / or Providers questioning claim status, review status, appeal status and / or reporting of fraud
  • Logging of all in-coming calls in a Call Tracking Documentations System
  • Maintains accuracy standards of 97% or greater
  • Maintains adherence standards of 95% or greater
  • Ensure adherence to state and federal compliance policies, reimbursement policies and contract compliance
  • Works independently and as part of a team

Candidates must meet the following requirements to be considered for Call Center Representative jobs:

  • High School Diploma/ GED
  • 2+ years of experience within the Healthcare, Claims, or Insurance industries
  • 2+ years of Customer Service/ Call Center experience
  • Moderate proficiency with Microsoft Excel (data entry, reporting, data analysis)
  • Experience within the Healthcare, Claims, or Insurance industries a plus
  • Knowledge of Medical Terminology plus

What's in this for you?

  • Pay rates starting at $13.57-$17.14 per hour, plus overtime as needed!
  • Weekly Pay – you receive a paycheck every week
  • Casual, Office Work Environment – dress casual and enjoy a casual, laid back atmosphere
  • Comprehensive benefits after 1 week – medical, dental, vision, options available
  • Generous Bonus Incentives offered for referrals! For more information, ask a recruiter today!

Click on “Apply Now” to be considered for this Call Center Representative job in Eden Prairie, MN! You may also visit www.adeccousa .com to view other current opportunities.

  • Apply with Adecco

Reference number US_EN_99_023402_11984951