Call Center 2nd shift

Adecco is hiring for 2nd Shift Call Center Representatives 12pm to 8:30pm!! Location is South Charlotte and the position involves recruiting prospective blood donors by phoning individuals, groups, organizations, businesses, churches and schools. Contact previous whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products and save lives. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals.

Skills needed:  1) Computer experience, 2) excellent customer service 3) Effective verbal communication skills and 3) Ability to work with potentially difficult customers.  Work is in a fast-paced environment. High school diploma or equivalent required Minimum one year of telephone and customer service or telemarketing experience is preferred. If you qualify, apply now!

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Reference number US_EN_99_027446_307648