Call Center Agent

New
  • Location
    Melbourne , Florida
  • Category
    Call Center & Customer Service - Customer Service
  • Job type
    Contract/Temp to Hire

Adecco is currently recruiting for multiple Call Center Representative jobs in Melbourne, FL. These are long term seasonal opportunities, with flexible schedules. You will be assisting customers with varying levels of questions, inquiries, or requests. Previous customer service or call center experience is a plus but not required - entry level candidates are welcome to apply. We have 1st and 2nd shifts available. Apply today if you meet the qualifications listed below!

Responsibilities for this Call Center Representative job include:

- Interact with customers via telephone to provide information
- Process transactions and reply to inquiries about products and services
- Use computer system to track, gather information, and/or troubleshoot customer issues
- Record customer service interactions, details of inquiries, complaints, or comments, as well as actions taken
- Achieve productivity standards and goals while maintaining the highest level of customer service
- Refer unresolved customer issues to designated call center department or supervisor for resolution

Qualifications:

- Must have a High School Diploma or GED
- Previous customer service or call center experience is plus; entry level candidates are welcome to apply
- Must be computer literate - Proficient with Email and Microsoft Word
- Excellent verbal and written communication skills
- Ability to make good decisions and resolve issues in a clear and calm matter


Apply NOW if you are interested in this Call Center Representative job!

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_1_020476_11694067