Call Center Customer Service Representatives Needed in Bryan / College Station

  • Location
    College Station , Texas
  • Salary
    $11.00/Hour
  • Category
    Call Center & Customer Service - Customer Service
  • Job type
    Contract/Temporary

Customer Service Inbound Call Center Agent
LONG TERM FULL TIME POSITIONS

DOES THIS SOUND LIKE A DREAM JOB FOR YOU? APPLY TODAY FOR IMMEDIATE CONSIDERATION!!

Responsibilities for Inbound Customer Service Representative for Computershare include but are not limited to the following:
- Receive inbound calls and confer with shareholders by telephone to provide information regarding their accounts or services, process transfer request, process sale transactions, and/or obtain details of complaints.
-Maintaining accurate notes of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
-Check to ensure that appropriate changes were made to resolve customers' problems.
-Determine charges for services requested, collect deposits or payments, or arrange for billing.
-Resolve caller's complaints by performing outstanding customer service, clear communication, and providing accurate information.
-Most calls will be inbound; however, you may be asked to make outbound calls on occasion
-At times, there may be a need for you to correspond via email, mail or the internet to update data bases, therefore, strong computer skills are a requirement
-Occasional assignment of other duties, including but not limited to training, quality assurance (peer monitoring) and administrative tasks

Candidates must meet the following requirements for consideration:
Must be available for 5 week training 8:30am to 5:30pm
Shifts include 7am-330p, 730a-4p, 8a-430p, 830a-5p, 9a-530p, 930a-6p, 10a-630p, 1030a-7p
Pay for this position is starting at $11.00/hr.
This is a long term temporary assignment, with room for professional growth within the company.
Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to
you as a contractor after one week of employment.

Apply at www.adeccousa.com today!

  • Apply with Adecco

Reference number US_EN_1_020602_10775138