Call Center Director

Adecco is assisting a local client in fulfilling a Call Center Director position within a financial/banking services setting. This amazing opportunity is great for an individual with experience in the financial services industry and call center setting. If you are looking for a challenging opportunity and the next step to your career in this field, apply now!

Responsibilities for this role include but are not limited to: 

  • Oversee daily operations of call center agents, supervisors and management
  • Ensure that all calls are answered and resolved quickly while providing excellent service
  • Experienced with implementing processes and policies for a new location
  • Conducting meetings to ensure that the implementation of software and processes are outlined correctly and on the right track
Candidates must meet the following requirements to be considered for this exciting opportunity! 
  • Must have at least 2-4 years of experience in a Director role within the financial/banking services industry
  • Prior experiencing managing a large number of people, especially within a call center setting
  • Excellent time management and organizational skills 
  • Need to be flexible to travel for training - to include overnight stays out of town

What's in this for you?  
The pay salary for this position is completely negotiable!
This opportunity gives you the chance to build a team from the ground, up! 

Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit The Company will consider qualified applicants with arrest and conviction records.  

  • Apply with Adecco

Reference number US_EN_99_025333_1242603