CALL CENTER OPERATOR

Adecco is assisting a local client recruiting for Customer Service Representatives in Buena Park, CA. These Customer Service Representatives are temp to hire opportunities!

Customer Service Representatives require candidates to have call center experience. If you meet the qualifications listed below - Apply Now! 
**Must be flexible with working schedule on a rotating shift and weekends**

Responsibilities for Customer Service Representatives include but are not limited to: 
• Provide outstanding customer service
• Process inbound calls to determine appropriate area, (i.e., Delivery, Merchandising, MEM, etc.)
• Partner with other departments to achieve root cause resolution of customer issues and provide feedback through reporting.
• Maintain complete and accurate documentation within the Customer Service Center Call Log
• Contribute toward team goals and objectives
• Contribute toward improving Customer Survey Scores
• Communicate with field partners to ensure up-to-date staffing changes

Candidates must meet the following requirements to be considered for Customer Service Representatives: 
• Strong PC data entry skills. Typing skills at a minimum of  50 WPM
• Proficient in Microsoft Office Suite - Word, Excel, Outlook and Access. Knowledge of Database Maintenance/creation is preferred
• Previous relevant work experience in a customer service-phone based environment
• Highly developed listening, analytical, and problem-solving skills
Must be flexible with working schedule on a rotating shift and weekends
• Able to work within a team environment

What's in this for you? 
• Pay rates of $17.00 per hour, plus overtime as needed!
• Weekly Pay - you receive a paycheck every week
• Comprehensive benefits after 1 week - medical, dental, vision, options available
• Generous Bonus Incentives offered for referrals! For more information, ask a recruiter today! 

  • Apply with Adecco

Reference number US_EN_99_021873_466354