Call Center Representative

At Adecco, we are the workforce experts providing work opportunities to individuals across all industries.

Every day, we have more than 100,000 associates on assignment, and our 30,000 internal colleagues are working hard to help our candidates find jobs and advance their careers. Currently, we are assisting a local client recruiting for Call Center Representative jobs in Grand Rapids, MI. These are long-term opportunities that will allow you to enhance your career while gaining valuable office experience.


As a Call Center Representative at a local client you will deal with customers and helping them to resolve issues. Primary responsibilities include:


  • Assist consumers by providing highest level of customer service
  • Process routine or standard claims and a variety of forms based on documentation and categorization of claims
  • Informs customer of results and closes out claim as appropriate
  • Requests and reviews photos/receipts to complete processing if necessary

    Preferred Qualifications:


  • Call Center Representative jobs require 1-year minimum customer service experience in a call center environment
  • High School Diploma or GED
  • Driver’s License required
  • Professional telephone etiquette
  • Ability to read and interpret information

    The starting pay rate for Call Center Representative jobs is $14.00/hr, plus overtime as needed.


    We have 1st shift available!


    At Adecco, we care about our associates’ well-being on the job and off, which is why we offer the following benefits:


  • Medical, dental, and vision plans
  • Paid Holidays
  • 401(k) Plan
  • Skills Training
  • Bonuses
  • Weekly pay with direct deposit and pay card

    For instant consideration for this Call Center Representative job with Adecco in Grand Rapids, MI, click on Apply Now! After submitting your application, you can choose to answer a few quick questions to be pre-qualified for the job, and you will have the opportunity to schedule an immediate interview!


    Adecco is committed to the health and safety of our applicants and employees. We are offering virtual interviews as needed and when possible. And we’re partnering closely with our clients to ensure safety protocols are in place. We are dedicated to addressing any concerns brought to our attention. We look forward to partnering with you on your job search!

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please

    The Company will consider qualified applicants with arrest and conviction records

    • Apply with Adecco

    Reference number US_EN_99_025805_1405973