Call Center Representative

  • Location
    Mountain Lakes, New Jersey
  • Job type
    Contract/Temp to Hire
  • Salary
    $ 13 - $ 15 / Hour

Adecco is assisting a local client in recruiting for Customer Service Representative jobs in Mountain Lakes, NJ. This is for a temp-perm opportunity. As a Customer Service Representative with our client you will interact with potential customers within a call center environment. If you meet the qualifications listed below, please Apply Now!

Responsibilities for this Customer Service Representative job include:
• Using a script to place outbound calls to potential new customers
• Receiving inbound calls with varying degrees of questions
• Keeping a record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
• Using a computer system to track, gather information, and/or troubleshoot the items raised by the customer
• Achieving productivity standards and goals set by the company while maintaining high level of customer service
• Referring unresolved customer issues to designated call center department or supervisor for further investigation

• Must have flexible hours*
• Must have reliable transportation
• Previous experience in customer service and/or call center
• Candidate must be friendly, patient, and comfortable on the phone
• Excellent verbal and written communication skills
• Computer literate (Word, Excel, & Outlook)

*Must have flexible hours as the shifts may vary between 9AM and 8PM. This position also includes alternate Saturdays, however, when an associate works Saturday they are eligible to pick another day during the week to have off (besides Mondays).

Pay for this position is between $13-15/hr plus commission (based on experience). This is a temporary to permanent opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this Customer Service Representative job in Mountain Lakes, NJ or any related opportunities with Adecco!

  • Apply with Adecco

Reference number US_EN_99_020134_11787935