Call Center Representative

New

Adecco is assisting a financial services organization recruiting for Call Center Representatives in Quincy, MA. These Call Center Representatives jobs are temporary. Pay rates start at $14.00/hr!

Call Center Representatives are responsible for handling scripted inbound calls, with the possibility of data entering forms and correspondence received from shareholders regarding events, settlements or class action cases. – Apply Now!
Responsibilities for Call Center Representative positions include but are not limited to:

    • Receive high volume of calls with a script that will be provided to you
    • Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
    • Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
    • Achieve productivity standards and goals set by the company while maintaining a high level of customer service
    • Match the tone and pace of the caller while maintaining a high level of professionalism

Benefits for Call Center Representative jobs include but are not limited to:
    • Pay rates starting at $14.00/hr., plus overtime as needed!
    • Comprehensive benefits after 1 week – medical, dental, vision, options available
    • Bonus Incentives! For more information, ask a recruiter today

Candidates must meet the following requirements to be considered for Call Center Representative jobs:
    • Ability to speak clearly and concisely
    • Ability to take information and interpret it to the shareholder and educate them
    • Candidate must be able to sit for the majority of their shift
    • Excellent verbal and written communication skills
    • Make good decisions and resolve issues in a clear, calm, and diplomatic matter
    • Computer literate - Proficient with Email and Microsoft Word
    • Able to work in a team environment and use proper rebuttals with shareholders
    • Know when to escalate the call to either a more senior associate or supervisor

This is a contract opportunity with long term potential for the right candidate
We have openings on 1st shift.
Click on “Apply Now” to be considered for this Call Center Representative job at a financial services organization in Quincy, MA! You may also visit www.adeccousa .com to view other current Call Center Representatives opportunities. After submitting your application, you can choose to answer a few quick questions to be prequalified for the job, and you will have the opportunity to schedule an immediate interview!

Equal Opportunity Employer Minorities/Women/Veterans/Disabled
The Company will consider for employment qualified applicants with arrest and conviction records.

 

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Reference number US_EN_99_025234_479427