Call Center Representative

  • Location
    Springfield, Ohio
  • Job type
    Contract/Temp to Hire
  • Salary
    $ 13 - $ 14 / Hour

Ring Ring. That's opportunity calling for you. We're hiring experienced temp-to-hire call center representatives in the Springfield area. Call Center Representatives are important for making sure the world's best companies have the best reputation.  We're looking for enthusiastic problem solvers; if you love talking with people and helping them find a solution, we want to hear from you.

 

Here are some of the responsibilities you'll have:

  *Handle in-bound and out-bound calls from our

   customers in insurance, mortgage, banking and

   property loss.

  *Identifying and resolving complaints; this is

   your chance to be a creative in finding a

   solution.

  *Use computer system to track customer

   interactions, record details of inquiries,

   complaints, or comments, as well as actions

   taken. Organization is key.

  *This role requires listening to our customer's

   concerns and showing empathy while resolving

   their issue.

 

These are the qualities we're looking for in an experienced call center rep:

  *Above all, friendly. It isn't always easy, but     

   the key to success is helping a customer turn a

   frown upside down.

  *Works well in a fast paced/high stress

   environment

  *General computer skills

  *Skilled at problem solving and conflict

   resolution

  *At least 1 year call center or customer service

   experience

  *High School Diploma or GED required

 

*Generally, Mon-Fri; 8a-5p or 9a-6p. Some shifts will work Saturday from 9a-3p as needed

*$13-$14 depending on experience

 

In case you were wondering, here’s a little bit about us. Every day, we help over 70,000 people find opportunities at some of the world’s best companies. It’s an awesome feeling to help others find good jobs, get benefits (even on temporary jobs) and better their situations. It’s why we love what we do. So now that you know about the job and about us, the ball’s in your court. Apply online now, pick up the phone or come in

to the branch. We can’t wait to hear from you! Call 937.356.6990 or 937.237.1831 to get started!

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled



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