Call Center Representative Support Technician

New
  • Location
    Lincoln, Rhode Island
  • Job type
    Contract/Temp to Hire
  • Salary
    $13.50/Hour

Adecco is assisting a local company recruit for Call center representative on a First and second shift in Lincoln, RI  $13.50 hour. If you meet the qualifications listed below please Apply Now!

 

Job Summary

 

Provide call center based technical support to store locations, vendors, and staff. Serve as the first level for troubleshooting of issues encountered in stores. Assure implementation based protocols are met. Render assistance for equipment troubleshooting and ensure deployment process adherence. Update Database regarding resolution of issues and techs progress while completing work with in the store. Technicians will be assigned up to 3 simultaneous projects.

 

Education and experience

 

A minimum of 1 year work experience needed A Minimum of a High School Diploma or GED required Must have strong troubleshooting skills coupled with diagnostic, and problem-solving skills Supervisory skills are an asset but not a requirement Must possess clear, accurately and tactful, communication both verbally and written Working knowledge of Word, Excel, and Access Understanding of Intermediate/Expert technical terminology is preferred Must be able to work independently and occasionally lead within a group Technical installation experience a plus but not necessary

 

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled



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Reference number US_EN_99_028082_11897975