Call Center Representative

New
  • Location
    Trenton, New Jersey
  • Job type
    Contract/Temporary
  • Salary
    $ 14 - $ 15
  • Category
    Call Center & Customer Service - Customer Service

Adecco is currently seeking experience Inbound Call Center Representatives for a premier client in Ewing, NJ. Inbound Call Center Representatives will be responsible for responding to customer inquiries via phone and email while providing exceptional customer service. Shifts Available: 8:00am-4:30pm and 9:30am-6:00pm

Pay Rate: $14.00-15.00

Start Date: 01/29/2018

Estimated end date: 06/30/2018

Apply Now at www.adeccousa.com if you meet the qualifications listed.

Responsibilities include:
- Responding to routine customer inquiries via phone and email using scripted responses.
- Documenting all call details into case management system (CRM).
- Adhering to call center compliance metrics and service level agreements.
- Providing world-class service to customers in an accurate, efficient, and professional manner.

Experience:

- 1-3 years’ experience in an inbound call center environment required.
- Must possess excellent and professional communication skills, flexible, organized, attention to detail, able to work in a team environment,
handle difficult customer situations.
- Proficient with PC and Windows software.

Adecco provides one of the most comprehensive benefits packages in the industry to our employees.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_1_020654_11715604