Call Service Worker

 



Partnerships between Epiq and Adecco always give great benefits! While with us, you will receive pay rates starting at $14.00/hr. plus overtime as needed, be in a casual call center environment (dress casual and enjoy a laid-back atmosphere), comprehensive benefits after 1 week (medical, dental, vision, options available), and generous bonus incentives offered for referrals.
Responsibilities for Call Service Worker jobs include:

    • Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource.
    • Perform research using available resources as needed to provide required information to callers.
    • Identify and escalate more complex issues to the research team
    • Complete necessary administrative work as needed and complete call logs accurately
    • Other projects as assigned by supervisor.

Qualifications:
    • Good verbal and written communication skills
    • Dependable and able to adhere to schedule
    • Effective problem-solving skills
    • Effective listening skills
    • Customer service orientation
    • Attention to detail
    • Ability to work effectively in a high volume and sometimes stressful work environment.
    • Ability to read, write and speak English
    • Ability to sit at work station for long periods of time.
    • Ability to type 25 wpm
    • 6 months customer service experience minimum
    • High School Diploma or GED
    • Availability to work various shifts
    • Ability to use Windows operating systems




Click on “apply now” to take advantage of this quick hiring Call Service Worker job opportunity in Phoenix, AZ!
After submitting your application, you can choose to answer a few quick questions to be prequalified for the job, and you will have the opportunity to schedule an immediate interview!
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
The Company will consider for employment qualified applicants with arrest and conviction records.
 

  • Apply with Adecco

Reference number US_EN_99_022182_577261