CA/Project Manager II / 7360384

  • Location
    South San Francisco , California
  • Category
    Medical & Science - Administration
  • Job type
    Direct Hire

Adecco is assisting a local client in recruiting for a detail-oriented Project Management in South San Francisco. This is for a temp opportunity that will give you valuable experience to enhance your career. Successful candidates must have excellent verbal skills, be reliable and able to provide outstanding customer service.
- If you meet the qualifications listed below please Apply Now!

-Duties: The Systems Implementation Leader (SIL) serve as the primary point of contact and business partner for PDG Study Management Teams (SMTs) for all clinical systems and services that Systems and Process Excellence (SPE) offer.
- SILs are accountable for the setup, implementation and operations of the PDG suite of clinical operations systems, such as IxRS and eCOA. SILs have a high degree of expertise in customer relationship management, e2e study management processes and systems, and vendor management. By partnering with SMTs, SPE SILs identify new business opportunities within scope of SMT in support of continuous improvement and rigorous execution of clinical trials.

Primary Responsibilities & Accountabilities

-Accountable to, and partners with the SMT and relevant 3rd parties to lead, direct, and efficiently deliver clinical systems and innovative solutions, in support of clinical trials.

-Manage the end-to-end life cycle of applicable clinical systems needed for a given study, including requirements gathering and reviewing, testing, deployment, maintenance, and closeout.
Understands business context and SMT goals to effectively partner with and continually assesses the needs of the SMT, to proactively translate business needs into system and process improvements.

-Serves as first line of contact for triaging all SMT support and service requests for each clinical study.
-Ensures prompt resolution of system issues, and provides timely and accurate responses to customers, as defined in service level agreements.
-Proactively collaborates with other SPE sub-functions and beyond, to identify business needs and/or issues, and provides solutions to SMTs.
-Monitors PDG clinical system key performance indicators (KPIs) and contributes to analysis to identify root causes for defects, to recommend process and/or system improvements.
-Identifies process inefficiencies and compliance gaps, participates in process improvement initiatives and drives process implementation in support of SMTs.
-Develops strong relationships and maintains effective communication within PDG, as well as other functional departments within the company in support of business goals and improvements.
-Reports into the SPE-Operations Study Team Support (STS) Manager.

Skills: Experience, Skills, Knowledge

-Knowledgeable with the processes and principles of program and customer relationship management, and business analysis.
-Up-to-date knowledge of clinical operations processes and information systems. Understanding of internal/external system landscape Experience managing third party vendors in delivering quality service as expected.
-Ability to see and anticipate the interrelationship of systems and procedures within a project and understand their inter dependencies -Systems thinking Broad knowledge of applied GxP experience in pharmaceutical or Biotech industry with clinical drug development experience.
-Previous experience in clinical trial planning and execution.
-Ability to successfully lead teams or change initiatives through implementation with little or no oversight.
- Proven as a successful decisive leader in a strategic multi functional environment, with proven ability to navigate organizational complexities.
-Knowledgeable with Clinical Operations and Information Systems and processes such as IxRS, eCOA, CTMS, eTMF, RBM, EDC, and Clinical Supply Systems.
-Demonstrated excellent judgment in recommending and executing conventional and novel solutions to protocol-specific requirements, and simplifying the trials system landscape as well as sustainability.
Demonstrated customer relationship management skills, and ability to create strong working relationships with respect to cultural diversity and working styles.
-Business partner and stakeholder management: proven experience in building and cultivating trustful relationships both internally and externally Excellent networking and influencing skills, effective working/leading in global and cross-functional (matrix) environment Experienced in business needs analysis, identification of gaps/opportunities and development of recommendations for improvement Ability to drive results to successful completion.
-Analytical problem solving skills to enable ability to define problem statement clearly and accurately and apply structured and disciplined methodology to identify root causes and recommend solutions.
-Comfortable working in a fast-paced, dynamic environment.
-Highly proficient in functional tools such as Smartsheet (MS Project-equivalent).
-Highly effective verbal & written communication skills.
Highly effective team player and interpersonal skills (globally, internal and externally).
Strong customer focus.

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Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_1_025108_11712240