Change Control Analyst I

  • Location
    Chesterfield , Missouri
  • Category
    Engineering - Mechanical
  • Job type
    Contract/Temporary

Adecco is assisting a local client and recruiting for a Change Control Analyst in Town and Country, MO.

Position: Change Control Analyst
Job Location: Town and Country, MO
Hours: 8:00am – 5:00pm
Pay: 21.28 per hour
Duration: 6 months


To Apply: Apply Online by selecting “Apply Now” or email your resume directly to the recruiter:
Arielle Thurston at: (Arielle.Thurtson@adeccona.com)

MAJOR DUTIES AND RESPONSIBILITIES

Coordinates and facilitates scheduled network maintenance to minimize risk and exposure to the Network and revenue customers. Coordinates with field technicians, operations and engineering to identify the impact and assemble the details necessary to communicate to all departments involved in scheduled maintenance. Assists in the preparation of detailed reports noting status of the maintenance tickets and assess trending data for performance improvement.
SKILLS

Actively and consistently support all efforts to simplify and enhance the customer experience

Assists with facilitating the Network Protection Policy to minimize risk and exposure to the network and revenue customers.
Ensures network maintenance tickets are accurately submitted with required data (Method of Procedure (MOP), impacts, resources identified, etc.) to meet process compliance and are designed to improve the stability of the network or provide controlled expansion or addition of services and/or network equipment.
Coordinates and facilitates with creation of change request tickets for vendor and carrier maintenance activities to ensure successful execution and completion and tracking of performance.
Recommends changes to procedures and operational efficiencies and assists in successful implementation.
Responsible for the observation and alert of non-compliance and provides positive guidance of established protocols to drive successful, proactive, preventive maintenance.
Attends Change Advisory Board calls with respective stakeholders from Network Operations and Field Operations for de-confliction activity with coordination and facilitates to ensure successful execution and completion of change activity.
Responsible for communicating and training process changes to the Change Management users to ensure standardization and compliance.
Tracks and assesses metrics based on trending data with reporting relative to scheduled maintenance activities on the network.

SKILLS:

Ability to read, write, speak and understand English
Basic understanding of networking fundamentals
Basic ability to track and assess metrics
Ability to complete documentation accurately
Ability to work in a fast paced environment
Ability to prioritize, track and manage multiple tasks
Professional and articulate verbal & written communication skills
Demonstrates competency with Word, Excel and PowerPoint
Problem solving skills
Attention to detail







EDUCATION:
Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience
HOW TO APPLY:
Candidates interested in this position you should apply immediately. Please click on the “Apply Now” button to fill out your application. If you have any questions, you can contact Arielle Thurston by email at Arielle.Thurston@adeccona.com




Important information: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.
The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

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Reference number US_EN_2_022862_392699