Claims Analyst / Customer Service

Position Responsibilities & Essential Functions:

  • Clear data and claim exceptions and ensure deficiencies are flagged correctly.
  • Analyze whole claims and all supporting documentation to ensure eligibility determination is reasonable and correct
  • Send deficiency and rejection letters and process claimant responses
  • Identify and correct beneficial owner errors
  • Identify and clear basic duplicate claims
  • Identify and process shorts and transfer transactions
  • Other duties or tasks as assigned by management.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Intermediate knowledge of standard Microsoft software; WORD, OUTLOOK & EXCEL
  • Typing 40 WPM


  • Advanced Microsoft EXCEL and Intermediate ACCESS or SQL

Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience


  • Working knowledge of financial products (e.g. stocks, bonds & options)


  • Ability to comprehend, explain and apply courts approved, complex Plans of Allocation
  • Working knowledge of corporate actions (e.g. stock splits, mergers, bond conversions, employee stock options)


  • Apply with Adecco

Reference number US_EN_99_023086_423173