Claims Representative

  • Location
    Mount Laurel , New Jersey
  • Salary
  • Category
    Accounting & Finance - Claims / Adjuster
  • Job type

Adecco is urgently seeking Claims Representatives to assist a reputable insurance client. The company will allow the selected individual to work out of either their Mt. Laurel, Red Bank, or Parsippany locations. This is a contract position.

If you would be interested in discussing the below position, please apply with a copy of your resume as soon as possible.

The Claims Representative will be responsible for handling Auto and Property Claims. The environment is fast-paced with heavy phone work. Strong customer service, organizational, verbal, and written skills are required.

Duties and Responsibilities:
- Investigates and interprets policy provisions, endorsements and conditions to make a coverage determination in the automobile property claim.
- Identify and investigate Contested Coverage Claims with recommendation prepared for coverage committee.
- Responsible for the investigation of the auto accident to make a liability assessment. This includes interviewing first and third party claimants, witnesses, investigating officers and other relevant parties, along with securing pertinent records, documentation and loss scene information.
- Analyzes the investigation to determine proximate cause, negligence, and damages. Evaluates and adjusts reserves as necessary.
- Prepares dispatch instructions for field personnel to inspect vehicles.
- Negotiates and settles claims within his/her individual authority. Submits claims for approval to supervisor when over his/her authority or for guidance, review and/or referral when appropriate.
- Maintains an effective follow-up system on pending files.
- Prioritize and handle multiple tasks simultaneously; Adjusting to fluctuating workload.
- Advises insureds, claimants, brokers on the status of the claim.
- Acts as an intermediary between the Company, preferred vendors and customers. Resolves all disputes that may arise.
- Ensures that service, loss and expense control are maintained at all times
- Adheres to privacy guidelines, law and regulations pertaining to claims handling.
- Investigate and initiate subrogation when applicable.
- Handle and respond to arbitration and special civil part lawsuits pertaining to property damage.
- Participate in catastrophic claim handling as requested/needed. This may include traveling to other locations, extended hours and up to a three-week stay.
- Other duties as assigned.

Computer Skills and Knowledge:
- Basic personal computer skills including working knowledge of Microsoft Office Suite products.

Pay Rate: $22 per hour.


  • Apply with Adecco

Reference number US_EN_1_177600_11730058