Clerk - CSR

New
  • Location
    Milford , Ohio
  • Salary
    $ 13 - $ 14
  • Category
    Customer Service
  • Job type
    Contract/Temp to Hire

Adecco is currently assisting a local company in their search a customer service and sales representative in the Milford area! As a customer service and sales representative, you would be responsible for scheduling home inspections and up-selling over the phone.

The schedule for this position will be M-F 9am-6pm.

ESSENTIAL DUTIES & RESPONSIBILITIES:
• Communicate and collaborate with franchisees and customers via phone and email
• Coordinate with inspectors and real estate professionals via phone and email
• Schedule inspections for inspectors and third-party contractors
• Utilize a scripted process to schedule home inspections and up-sell other services
• Receive phone calls and input orders
• Review home inspection reports for accuracy, spelling and grammar
• Perform competition analysis and secret shopping
• Manage credit card, check and cash payments
• Other administrative tasks as needed


MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Strong customer services skills
• Strong communication and phone skills
• Strong organization skills with attention to detail
• Strong time management skills
• Working knowledge and experience within Microsoft Outlook, Word and Excel
• Team player with a positive attitude


Click on Apply Now to be considered for this customer service representative and sales position or any other opportunities with Adecco.


Equal Opportunity Employer Minorities/Women/Veterans/Disabled