Client Experience Coordinator

Adecco is currently assisting a client in their search to fill a Client Experience Coordinator role located in College Park, GA!  If you would like to pursue a great opportunity, then Apply Now if you meet the qualifications listed below.

 

POSITION: Client Experience Coordinator

LOCATION: College Park, GA

DURATION: 4 MONTHS

PAY RATE: $15.00 p/hr

 

Specific Duties:

The position of Client Experience Coordinator entails being the primary customer support for our contact-center. Success in this position requires that the CEC is able to work independently with little to no supervision to provide immediate availability, be professional, provide documentation within our systems and be knowledgeable of products and services. The CEC is empowered to make decisions that will eliminate impedance for our customers to buy cars. This empowerment requires the CEC to be confident in both the knowledge of the business as well as product offerings.

The position demands outstanding reliability and follow-through and requires excellent communication skills including telephone and active listening skills, efficient problem-solving and troubleshooting skills, the ability type and talk at the same time, delegate effectively, and excellent organizational skills. The ideal candidate will be a highly self- motivated individual who can work well with little to no supervision and is a reliable, knowledgeable, resourceful, flexible, service-oriented professional.

 

Must Have Qualifications:

  • High School Diploma or GED required; College degree or equivalent experience preferred.
  • Minimum of 2 years of Call center and/or client interfacing experience
  • Schedule – must have flexibility to work evenings, weekends, holidays as required
  • Multi-task and prioritize required. Ability to handle multiple projects/tasks at a time.
  • Understand foundational levels of computers and technology; internet, email
  • Excellent oral and written communications skills, particularly in a phone or email  
  • Experience working in a contact center metrics driven environment
  • Strong communication skills and basic computer knowledge
  • Ability to operate under tight pressure
  • Experience working in the automotive industry

 

***Applicants must be currently authorized to work in the United States on a full-time basis. We’re unable sponsor applicants with the following work visas: H1B, H2B, E3, TN1***

 

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

 

Once candidates have applied, resumes will be screened for review. I will reach out to you if are chosen for the next step in the application process. If you have any questions please feel free to reach out to:

 

Recruiter: Symone Fields

Email: symone.fields@adeccona.com

 

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume for review. For other opportunities available at Adecco go to www.adeccousa.com.

 

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

 

  • Apply with Adecco

Reference number US_EN_99_022862_464622