Client Service Manager

  • Location
    Waltham, Massachusetts
  • Job type
  • Category
    Call Center & Customer Service - Service

Adecco is currently recruiting for a Client Service Manager in Waltham, MA. This is a Contract to Hire role starting as soon as possible.

Apply now if you meet the qualifications listed below!

Key Responsibilities Include:

Manage all resources within the operation, including people, hardware/software, capital assets, and facilities.
Ensure appropriate staffing levels are maintained.
Client-Related Support Tasks
Coordinate staff schedules.
Train and mentor staff on an ongoing basis.
Able to work under extreme pressure

Summary of Essential Job Functions:
The responsibilities of the Client Service Manager include, but are not limited to:

Daily operations
Client-Related Support Tasks
Track Requests/Maintain Metrics
Provide coaching and development of staff

Job Skills required

Strong interpersonal skills (professional, customer service driven)
Mailroom experience, knowledge of various mail postal systems such as Pitney Bowes, PS Track, SC Logic, iOffice…etc
Strong computer skills (Microsoft Office suite)
Excellent trouble-shooting and follow-through skills and willingness to take ownership of the operation
Articulate with excellent communication skills
Detail oriented and can follow directions
Ability to interact with people at different levels
Two-year or four-year degree

Hours for this position are 8am-5pm. If you are interested in this Client Service Supervisor in Waltham, MA apply now. Don’t delay!!!

Adecco offers a competitive benefit package.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Important information: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume.

  • Apply with Adecco

Reference number US_EN_2_022862_403509