Client Service Rep (12P-11P, Wed, Thurs, Fri, Sat)

  • Location
    Wilmington, Delaware
  • Job type
    Contract/Temporary
  • Category
    Call Center & Customer Service - Customer Service

POSITION: Customer Service Representative
LOCATION: Wilmington, DE
DURATION: 6 months
PAY: $15/hour
SHIFT: 12pm – 11pm Wednesday, Thursday, Friday, Saturday

Training will be 8:00am to 5:00pm Monday through Friday for the first couple of weeks.

Responsibilities
Responds to inquiries of a technical or complex nature, which are non-routine and require deviation from standard screens, scripts and procedures requiring independent thinking.
Diagnoses and resolves problems using documented procedures and checklists. Handles problem recognition, research, isolation and resolution steps. May require follow-up but is capable of handling most issues without escalation to a higher level of expertise. Support is related to external clients.

Qualifications/Requirements

General computer knowledge and experience
Previous customer service experience
Strong communication skills, both written and verbal.
Formal training will be provided for qualified candidates
Strong customer service experience; comfortable with PC’s preferably with prior experience trouble shooting technical issues.


How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to: Ashley Williams at Ashley.c.williams@adeccona.com

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

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Reference number US_EN_2_022862_400279