Client Service Rep (Tech Support)

  • Location
    Marietta, Georgia
  • Job type
    Contract/Temporary
  • Category
    Call Center & Customer Service - Customer Service

Adecco is currently assisting a local client in their search to fill an exciting Client Service Rep role in Marietta, GA! Apply now if you meet the qualifications listed below!

Location: Marietta, GA
Contract Length: 1 Year contract
Pay Rate: $14.00 / HR
Schedule: 10.00AM-7.00PM


Responsibilities, Qualifications, & Details:

The Customer Care Professional will be responsible for answering incoming calls as well as responding to email inquiries for multiple products. The Customer Care Professional will be assisting customers with sensitive information pertaining to Point of Sale payment terminals. Due to the sensitivity of the information, the Customer Care Professional will be expected to protect the privacy and confidentiality of all data that is transmitted with each call or email. The Customer Care Professional will also be responsible for providing excellent customer service to each and every caller as well as consistently achieving Quality-scoring goals and Service Levels.


Candidate Requirements:
*Must possess a High School Diploma or GED.
*Answer incoming calls and emails via the Salesforce platform, accurately, efficiently, and within service levels.
*Listen and respond appropriately to customer inquiries.
*Collect data and enter into appropriate fields.
*Required to answer in-bound customer service calls in support of established departmental standards as determined by product agreements.
*Due to nature of voice center, excellent attendance is critical to the success of supporting our products, and overall business.
*Due to nature of business, sustained accuracy is critical to success.
*Ability to operate across multiple software platforms simultaneously to meet deployment goals and client expectations.
*Strong analytical and computer skills are required.
*Salesforce experience preferred.
*Inventory/production/SAP software ie: Oracle experience preferred.



How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to: Simon Kaczowka at Simon.kaczowka@adeccona.com

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_100874_399483