Client Service Representative

Adecco is currently assisting a local client in their search to fill a Client Service Representative job in Atlanta, GA! Apply now if you meet the qualifications listed below!
 
Type:                      Full-time (40 hours / week) contract
Length:                  6+ months
Pay:                        14.50 / HR
Shift/Hours:          M-F 11A – 8P, Sat -Sun 9A-6P or 10A-7P
 
Responsibilities for this Client Service Representative job include, but are not limited to:
  • Consulting with new and existing customers on appropriate products to maximize revenue and increase customer satisfaction, aiding our advertising customers (private sellers and basic listing car dealers) with the effective use of products to better merchandise their vehicles
  • Provide support to potential consumer and site browser requests for assistance via phone, email and chat with thorough answers and the utmost courtesy
  • Educate customers about features and benefits of products in order to improve product related sales and customer satisfaction
  • Ability to stay up-to-date on processes and product changes, effectively troubleshoot technical issues, meet standard performance metrics including revenue goals, and deliver world-class customer service
  • Determine customer requirements and expectations in order to recommend specific products and solutions
  • Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability
  • Follow issues from identification to resolution, working with various internal departments and external affiliated websites and companies to bring resolution to customer concerns as they arise
 
 Qualifications for this Client Service Representative job:
  • Minimum of 2 years of customer service-related experience or training.
  • Minimum of 1 year sales or up-selling experience Must be able to handle 75+ calls per day
  • Required knowledge of various computer applications including MS Office Suite
  • Ability to type 40+ WPM
  • Hours are extended and varied must have an ability to accommodate a flexible schedule and work overtime as needed
  • College degree preferred; minimum high school diploma or general education degree (GED) required 
 
Why work for Adecco?
  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Excellent medical, dental, and vision benefits
 
IMPORTANT: This Client Service Representative job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume.
 
The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans
 
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
Adecco will consider qualified applicants with arrest and conviction records for employment

  • Apply with Adecco

Reference number US_EN_99_022862_1195597