Client Service Representative

  • Location
    Hagerstown , Maryland
  • Category
    Call Center & Customer Service - Customer Service
  • Job type
    Contract/Temporary

Adecco is currently assisting a local client in their search to fill a Client Service Representative position in Hagerstown, MD! Apply now if you meet the qualifications listed below!

POSITION: Client Service Rep
LOCATION: Hagerstown, MD
DURATION: 3 months *Possibility of extension*
PAY: $13/hour

SHIFT: Tu We Th Fr Sa (09:30:AM - 06:00:PM)

Tu We Th Fr Sa (10:00:AM - 06:30:PM)

Tu We Th Fr Sa (11:00:AM - 07:30:PM)

Tu We Th Fr Sa (11:30:AM - 08:00:PM)

Tu We Th Fr Sa (10:30:AM - 07:00:PM)






Responsibilities
Handles inbound calls, which are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Handles customer service inquiries and problems via the telephone. May answer inquiries, resolve problems, and promote products/services. May monitor systems to detect possible fraudulent behavior related to credit card usage and contact card holders to investigate possible fraud. Researches problem areas and documents processes used to correct issues. Customer service is the primary function, but may include minimal selling or promotion of products or services. Uses computerized system for tracking, information gathering, and/or troubleshooting. Uses established procedures, but have the ability to deviate when needed, and requires only general supervision

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to: Ashley Williams at Ashley.c.williams@adeccona.com

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_022862_397631