Clinical Laboratory Customer Service Rep

  • Location
    Palo Alto, California
  • Job type
  • Category
    Medical & Science - Medical Technician

Adecco Medical and Science is currently recruiting for a Full-Time Clinical Laboratory Customer Service Rep with hospital clinical lab experience located in Palo Alto, CA! This is a front desk opportunity to provide and assist physicians, physician office staff, nursing personnel and other clients. Previous clinical lab assistant experience would be helpful for this great opportunity!

Clinical Laboratory Service Rep job responsibilities include:

Provide approved information such as specimen status, collection/transport requirements, test results, normal ranges, and billing information to physicians, physician office staff, nursing personnel and other clients
Reports and documents all Critical Patient Results accurately and promptly to the ordering physician or RN
Assists RNs/MDs with any specimen requirement/draw inquiries and add-on testing instructions over the phone as needed
Enters data into multiple software applications according to instructions and established procedures
Requests copies of requisitions from main lab, notifies management of any accessioning that requires correction
Schedule patient appointments and follows up with appointment reminders and instructions
Assists in updating and maintaining procedure manuals in the department


High School Diploma or GED equivalent
3 years of directly related experience in customer service and/or health care related setting.
Knowledge of Clinical laboratory as well as processing specimens samples is desired
Call center or front desk experience desired but not mandatory

If interested in this Clinical Laboratory Service Rep opportunity send in your resume in Microsoft Word format along with a date/time availability for an interview by COB January 16th, 2018! Managers are reviewing candidates on a first come first serve basis! For other opportunities available at Adecco Medical and Science go to If you have questions about the position, please contact Dorian Baker at 925-349-0310 or

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_2_108218_323075