Clinical Research Associate, South San Francisco/ Mountain View


Adecco- Medical & Science is looking for a "User Success Study Associate/Clinical Research Associate" for one of our leading clients in life science space at South San Francisco/ Mountain View

Location: Can work either from South San Francisco or Mountain View (will be required to got either SSF or Mountain View once per week on the selected work location)

Pay Rate: $28- $38 / hour
Duration: 12 Months
Work Hours: Monday- Friday Can work in either shifts- (5:00 AM- 2:00PM) or (11AM- 8PM)

Our Client is looking for talented individuals to join the User Success team in a role that involves supporting participants in clinical studies. The primary role of the User Success Studies Agent is to support study participants in compliance with Good Clinical Practice (GCP) and relevant Standard Operating Procedures (SOPs). The User Success Studies Agent will work closely with other teams such as Product, Engineering, and Clinical.

Primary Roles & Responsibilities include:
- Study participant support over phone and email through inbound and outbound activity
- Participant enrollment and consent
- Technical troubleshooting
- Reporting to internal teams
- Process documentation and preparation

Minimum qualifications
- Education: BS/BA Degree required (Manager is open to industry of study)
- Fluent in English with excellent written and verbal communication skills
- Minimum two years of experience supporting clinical study operations and interacting with study participants
- Empathetic and tech savvy, with strong attention to detail
- Confident presenter who can thrive in a fast-paced team, where flexibility and dealing with ambiguity are critical

Preferred qualifications
- Knowledge of applicable clinical research regulatory requirements; i.e., Good Clinical Practice (GCP)
- Proficiency in use of Google tools
- Effective time management and organizational skills
- Attention to detail and accuracy in work

Additional Notes: - Will be required to go to either South San Francisco or Mountain View once per week depending on the selected work location

Interested candidates can apply now for this position or can send your most updated resume at or can call at 650-745-0052

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Reference number US_EN_2_108218_332442