Cochlear Implant Consumer Specialist - REMOTE POSITION

  • Location
    Nashville, Tennessee
  • Job type
    Direct Hire
  • Category
    Medical & Science - Audiology

A Cochlear Implant Consumer Specialist based out of Nashville, TN is currently available through Adecco Medical and Science. In this role, you will be responsible for affecting consumer device choice. They positively influence device choice through interaction with candidates; selecting, training, managing, and retaining mentors; and creating a Bionic Ear Association presence in the regions. This is a home-based, direct-hire position.

The Cochlear Implant Consumer Specialist job responsibilities include:

Job Function and Responsibilities:

Consumer sales
Identify market opportunities for the promotion of the company brand directly to consumers in order to generate sales.
Through careful interaction with people who are inquiring about cochlear implants and strategic use of the consumer sales process, counsel and lead these people to select their product as their product choice.
Take part in the planning and execution of consumer webinars and other online events
Independently or collaboratively plan and implement promotion of products and services at local, regional, and national consumer-focused conferences and events including, but not limited to, planning the booth, delivering presentations, and staffing exhibit.
Provide weekly on call support for potential candidates who may contact the company in various ways seeking information.
Identify and report consumer complaints in our complaint tracking system.
Timely data entry of sales communications and execution of the sales processes.

Mentor Management
Identify cochlear recipients that have a desire and the ability to mentor implant candidates through the cochlear implant process.
Manage the ongoing relationship with the mentors and assess the ability of the mentors to handle the various activities.
Collaboratively plan and execute a training program on a national and regional level for new and existing mentors on a regular basis.

Regional Presence
Work with the regional teams to develop a strategy to drive consumer sales in the region. This may include visits to the centers, consumer events, etc.
Organize and implement activities which involve AB Mentors in cities where we stand to increase business by doing so.
Operate within a budget set by company.

Required Education and Experience:

A master level degreed professional
Experience in implementing sales techniques is preferred
Experience in working with volunteers is a plus.

If you are interested in this Cochlear Implant Consumer Specialist based out of Nashville, TN please contact Tracy McGovern at 919-674-2409 or email at If you would like to apply online please click APPLY NOW. For other opportunities, available at Adecco Medical go to

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_2_102814_326738