Collection Associate

  • Location
    Corning, New York
  • Job type
  • Category
    Office, Clerical & Administrative - Collections

Adecco is currently assisting a local client in their search to fill a Collections Associate  role in Corning, NY!  Apply now if you meet the qualifications listed below!


Location:  Corning, NY

Hours: 8:00am-5:00pm  Monday- Friday ; overtime possible on a case by case basis with approval

Pay Rate:  $14.23 per hour

Duration: 12 months 


Travel Requirements: Travel between buildings within the valley may be required for meetings 

Job Description: 
- Direct collection and management of past due accounts that may vary by business. 
- Proactively monitor exposure vs. credit limit on existing accounts. 
- Extend credit to new customers with guidance from Credit Manager. 
- Determine credit status for customers as determined by Corporate Credit Policy, CPS-16. 
- Utilize excel sheets to monitor customer accounts and take necessary action as the situation warrants. 
- Record customer interactions, both internal and external, within PeopleSoft and SAP to capture information details. 
- Collect customer financial information, historical payment trends and supply to Credit Manager/Credit 
- Analyst for use in determining appropriate risk on new and existing accounts. 

Day to Day Responsibilities: 
- Contacting past due/over credit limit accounts for payment via telephone. 
- Utilize excel sheets to monitor account portfolio for past due customers. 
- Utilize system to monitor account portfolio for exposure vs. credit limit on existing accounts and initiate whatever corrective action may be necessary to bring the two in line (raising credit limit or exercise strict control of shipments). 
- Take appropriate collection action on past-due accounts (customer contact, involve the appropriate business personnel, and potentially hold shipments). 
- Review all payment irregularities; take whatever action to resolve. 
- Prepare monthly reports on status of major past due accounts for Credit Manager. 
- Respond to incoming communications from customers, sales/marketing and customer service and enter details into PeopleSoft Conversation panel and SAP Conversation panel. 
- Work with Credit Teams to solve issues and work accounts as assigned. 
- Enter details of all customer interaction, both internal and external, within PeopleSoft conversation and SAP conversation features to capture information and record contact. 
- Work with business personnel when needed to resolve issues with customer base, can include Customer Service, Sales and Finance personnel. 
- Other duties as assigned. 

HS Diploma required 
Bachelors or Associates in a relevant field is highly desired 

PeopleSoft or SAP Experience highly desired 

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.


IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to


If you have any questions surrounding the application process, please feel free to reach out to: Amanda Shoemaker at


The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), and Insurance Benefit Plans.


Equal Opportunity Employer Minorities/Women/Veterans/Disabled


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