• Location
    Cincinnati, Ohio
  • Job type
    Contract/Temp to Hire
  • Salary
    $ 14 - $ 15 / Hour
  • Category
    Office, Clerical & Administrative - Collections

 Our customer, a leader in the financial industry with locations from coast to coast, is searching for multiple Collections Representatives. Collections Representatives interact with customers to collect on delinquent customer accounts.  If you meet the qualifications listed below – Apply Now!


As a contractor at Adecco, you will have benefits available after one week of employment.  These are highlighted in detail below.


Job Description:


  • Reviews, negotiates, and recommends actions for proposed alternatives
  • Monitors delinquencies, foreclosures, and bankruptcies to ensure compliance with guidelines
  • Conducts research, evaluates data from multiple sources, and makes strategic actionable decisions
  • Utilizes multiple computer applications, accurately records all collection efforts and customer information
  • May perform routine account-related transactions for banking customers
  • May handle escalated issues by successfully navigating the organization to resolve customer requests.
  • Accountable for collection of customer accounts for the bank
  • Call center environment
  • Must have collections or mortgage experience





  • Training schedule:  8am-5pm for the first 3 weeks
  • Monday-Thursday 10am-7pm, Friday 8am-5pm, every other Saturday 8am-12pm *Weekend shifts vary
  • Pay Rate:  $14-15


Required Experience/Qualifications:


  • High school diploma or equivalent
  • Must have collections or mortgage experience
  • Candidates must also have BASIC computer knowledge
  • Basic mathematical and analytical skills
  • Ability to work the required days and hours as listed in the job requisition without any absences or vacation time in order to attend mandatory training 
  • Zero tolerance for poor attendance or tardiness.


Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits available to you as a contractor after one week of employment include:

  • Medical Coverage - Access to an affordable and comprehensive group medical coverage plan
  • 401(k) - Adecco offers all temporary employees the ability to participate in a 401(k) savings program
  • Pay Options/Direct Deposit - Make it as easy as possible for you to get paid
  • Service Bonus - Rewarding employees who make an extended work commitment
  • Paid Holidays - Selected paid holiday, based on accrued hour requirements
  • State-of-the-Art Career Center - Training and resources available for all employees
  • Highly trained and professional staff - Our team cares about you and your career!

Click on “Apply Now” to be considered for this position or any other customer service related opportunities with Adecco.

  • Apply with Adecco

Reference number US_EN_99_028177_11792218