Collections Representative Associate

How would you like to earn $12.00/hr for Collections Representative Associate work!? If so, you’re in luck because Adecco is currently hiring for Collections Representative Associate Jobs with Regional Acceptance Center located in Winterville, NC!

Collections Representative Associate Jobs require candidates to responsible for placing and receiving inbound and outbound calls to negotiate payment arrangements, effectively negotiate payment arrangements with the client to eliminate any delinquency, document all collections efforts for each account in accordance with the company procedures, initiate tracing process with established standards and process customer payments through an electronic draft. For instant consideration of this Collections Representative Associate Job, apply now!

Responsibilities for this Collections Representative Associate job include:

  • Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept
  • Place or receive calls in priority order as established by management.
  • Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay. Navigate and interpret various screens and relay information to clients accurately and professionally.
  • Determine cause of delinquency and best course of action to assist delinquent customer.
  • Document all collection efforts for each assigned account in accordance with established procedures, which may include using action and reaction codes, rescheduling feature, “scratch pad” entries, etc. in the collection system.
Qualifications for warehouse Collections Representative Associate include:
  • High School Diploma or GED
  • Good verbal and written communication skills
  • Good decision-making and problem-solving skills
  • Good time management/organizational skills
  • Ability to utilize Microsoft applications, including Outlook, Word, Excel, Access, and PowerPoint
  • Ability to work in a team environment
  • Ability to work flexible schedule, including overtime as needed
All employees work two early shifts and two late shifts per week & either 8am-5pm or 12pm-9pm Fridays are as scheduled. All employees work up to three Saturdays per month: 8am-12pm or 8am-2pm. All employees usually work one Sunday per month from 3-9pm; unless it falls on the last day of the month then it would be 12pm-9pm On the last day of the month, all employees work 13 hours from 8am to 9pm

For instant consideration for this Collections Representative Associate job in Winterville, NC, click on Apply Now!

Equal Opportunity Employer Minorities/Women/Veterans/Disabled
The Company will consider for employment qualified applicants with arrest and conviction records.

  • Apply with Adecco

Reference number US_EN_99_020085_569812