Collections Representative

  • Location
    Brea, California
  • Job type
  • Category
    Office, Clerical & Administrative - Collections

Adecco, a division of the world leader in the recruitment of office and finance professionals is currently recruiting for a Collections Representative

Training: 3 weeks classroom 2 weeks OJT – Classroom training is M - F 11am – 8pm PST OJT is Shift schedule

Shift Schedule: M - F 11am PST – 8 PM PST AND 1 rotating Saturday a month

Pay rate $17.00

1 year contact duration

Will work inbound or outbound collections in the Collections and Recovery Operations environment.

Primary responsibilities are collections, customer service, submitting extension requests and other loss mitigation and recovery activities.

Collector contacts an established list of accounts on an automated collections system and/or auto-dialer to delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts at any stage of delinquency

In the recovery area, will work with customers to establish full balance repayment plans or settlements.

Will be responsible for resolving routine billing inquiries and negotiating payment arrangements to cure delinquent accounts.

• Excellent oral and written communication skills
• Strong negotiation skills
• Excellent organizational skills
• Ability to multi-task in a fast paced environment
• Must be able to work in teams
• Self motivated and results-oriented

• Previous Collection experience
• College degree desired but not required
• Desire to resolve customer issues

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume.

If you have any questions surrounding the application process, please feel free to reach out to: Jenifer Robinson at

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_2_022862_404334