Collections Representative

  • Location
    Cincinnati , Ohio
  • Salary
  • Category
    Office, Clerical & Administrative - Collections
  • Job type
    Contract/Temp to Hire

**ATTENTION Experience Collections Representatives!**

Adecco is currently assisting a local client in their search to fill a Collections Representative position in Cincinnati, OH area. This is a temp to hire opportunity. As a Collections Representative, you will be responsible for correspondence with customers to inquire about outstanding balances. Apply Now if you meet the qualifications listed below!

This position is a temp to hire position with an excellent, well known company in the Cincinnati, OH area. The pay is $14-15 an hour. The schedule is Monday through Thursday 10am to 7pm, Fridays 8am to 5pm and every other Saturday half day. This is a temp to hire role!

Responsibilities for this Collections Representative job include:
• Initiate calls and/or correspondence with customers to inquire about outstanding A/R balances.
• Conduct account research and analysis to resolve billing disputes and payment discrepancies.
• Provide top notch customer service to both internal and external customers.
• Deliver monthly updates to management on the status of top customer account balances, detailing collection efforts taken and a proposed resolution strategy.
• Collaborate with sales teams to provide appropriate and timely escalations of past due accounts (and ensuring timely resolutions).
• Maintain and improve collections policies

• Must have at least ONE year of collections.
• Must have strong customer service and call center experience
• Experience and skills with Microsoft Excel, Word and Outlook
• Strong decision making skills
• Excellent communication and organizational skills
•Ability to meet deadlines
•Desire to work in a team environment

If you have the correct experience, one plus years of collections, please apply to the message now and we will be in touch!

Click on Apply Now to be considered for this Collections Representative job in Cincinnati, OH or you can visit our website to search for other opportunities that are currently available.

  • Apply with Adecco

Reference number US_EN_1_170707_11683806