Collections Representative Home Retantion Specialist

  • Location
    Greensboro, North Carolina
  • Job type
  • Category
    Office, Clerical & Administrative - Collections

Adecco, a division of the world leader in the recruitment of office and finance professionals is currently recruiting for a Collections Representative in Greensboro, NC. This opportunity is working with one of our premier clients.

Apply now if you meet the qualifications listed below!

Position Details:
Position: Collections Representative
Shifts: Mon-Friday 1-10p EST
1 SATURDAY required per month 8a – 5p EST for that day
Location: Greensboro, NC
Pay: $19.00/hr.

Job Responsibilities/Qualifications:

The Collector I will work in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes.
This role can work in any stage of delinquency and frequently requires guidance on non-routine situations.
Primary responsibilities are collections, customer servicing, submitting extension requests and other loss mitigation and recovery activities.
The Collector I contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts.
In the recovery area, collectors will work with customers to establish full balance repayment plans or settlements.
The Collector I will work an established list of accounts on an automated collections system and/or auto-dialer.
This associate will be responsible for resolving routine billing inquiries and negotiating payment arrangements to cure delinquent accounts.
Understands and educates customers on account terms and alternate payment programs and methods.
The Collector I will navigate a computerized data entry system and other relevant applications while staying within our regulatory and compliance guidelines within Collections.


Excellent oral and written communication skills
Strong negotiation skills
Excellent organizational skills
Ability to multi-task in a fast paced environment
Must be able to work in teams
Self-motivated and results-oriented


Previous Collection experience
College degree desired but not required
Desire to resolve customer issues

For additional questions about this position, please contact Susan Russell by email at

Adecco offers a competitive benefit package.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Important information: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume.

  • Apply with Adecco

Reference number US_EN_2_022862_404302